Use the following steps that correspond to your operating system (OS) type to find out your OS version and how to update.
iOS
- To find your OS version:
- On your device, open the "Settings" app
- Tap "General"
- Tap "About"
- Find the row titled "Version" and note the number
*Find out if your OS version is supported by checking the requirements here
- To update your OS:
- Open the "Settings" app
- Tap "General"
- Tap "Software Update"
- If an update is available, it will be shown and you can tap "Install Now" to being the download and installation
Android
- To find your OS version:
- On your device, open the "Settings" app
- Tap "About phone" or "About tablet"
- Tap "Software information"
- Find the row titled "Android version" and note the number
*Find out if your OS version is supported by checking the requirements here
- To update your OS:
- Open the "Settings" app
- Tap "About phone" or "About tablet"
- Tap "System updates"
- Tap the "Check now" button
- If there is an update available, the update will begin downloading to your device
- Once it downloads, it will be shown and you can tap "Restart & install" to installation